§1 Validity of the conditions

The business transaction (offers, deliveries, services, etc.) with Hanfbob Nino Pianezzi (further called Hanfbob`s Grow & Headshop) takes place exclusively on the basis of these terms and conditions. When the goods or services are ordered, these conditions are deemed to have been accepted. Deviating general terms and conditions or purchasing conditions of the buyer do not apply. Deviations from these terms and conditions are only effective if Hanfbob has confirmed them in writing.

§2 offer and conclusion of contract

The presentation on the Hanfbob website does not constitute a legally binding offer; it is a non-binding, non-binding online catalog. You only submit a binding offer with your order. This only becomes a binding contract for Hanfbob after written confirmation by Hanfbob (upon request for payment or delivery).

An order placed by the customer is therefore considered a binding offer for him. The automatic order confirmation (by email) after the order has been placed is not yet an acceptance of the contract.

The information in our sales documents (drawings, images, dimensions, weights and other services) are only to be understood as guide values and do not represent an assurance of properties, unless they are expressly designated as binding in writing.

If a buyer exceeds his credit limit by placing an order, we are released from our delivery obligation.

Hanfbob does not assume a procurement risk, not even in the case of a purchase contract for generic goods. Hanfbob is only obliged to deliver from stock. Otherwise the contract is deemed to have expired ex tunc.

§3 right of withdrawal

If you live in a country in which a statutory right of withdrawal is provided, you can submit your contract declaration within 14 days without giving reasons in writing (e.g. by letter or email, or - if the goods have already been delivered to you - also through The period begins after receipt of a cancellation policy corresponding to the legal requirements, but not before receipt of the goods by the recipient.

In the case of an effective revocation, the mutually received performance must be returned. Compensation is to be paid for usage that has already been made.

§ 4 order text

You will receive the order text after completion of the ordering process via email.

§5 prices

The following prices are decisive: For goods in stock, the price fixed at the time of the order. In the event of delivery bottlenecks and errands, the daily price on the day of the order applies.

Unless otherwise stated, prices are in Swiss francs exclusive of statutory VAT, any customs duties or other fees.

§6 delivery and performance time

Dates and delivery times are non-binding, unless otherwise expressly agreed in writing. The specification of certain delivery periods and delivery dates by Hanfbob is subject to the correct and timely delivery of Hanfbob by suppliers and manufacturers, as well as the reservation that neither force majeure nor third-party influences prevent or delay timely delivery. If the impediment to performance in the aforementioned cases lasts more than 4 weeks after the originally applicable delivery times, both parties are entitled to withdraw from the contract. Further claims, especially for damages do not exist. As a rule, the goods are delivered within a week within Switzerland. Delivery times abroad can take up to 2 months.

§7 default of acceptance

If the buyer refuses to accept the delivery items after a grace period set for him or declares that he does not want to accept the goods, Hanfbob can refuse to fulfill the contract and demand compensation for non-fulfillment. Hanfbob is entitled to claim either a flat rate of 25% of the agreed purchase price or compensation for the damage actually incurred from the buyer.

§8 delivery

Visible differences in quantity must be reported to the Hanfkiosk and the carrier in writing immediately upon receipt of the goods, hidden differences in quantities within 4 days of receipt of the goods. Complaints regarding damage, delay, loss or poor packaging must be reported immediately upon receipt of the consignment.

§9 warranty

The warranty in accordance with the following provisions is 2 years unless expressly agreed otherwise in writing. The warranty period begins on the date of delivery.

If our operating or maintenance instructions are not followed, changes are made, parts are exchanged or consumables are used that do not correspond to the original specifications, any warranty is void if the defect can be traced back to this. This also applies if the defect can be traced back to improper use, storage and handling of the devices, or external interference or the opening of devices.

Insignificant deviations from the warranted properties of the goods do not trigger any warranty rights.

Liability for normal wear and tear, as well as consumables / accessories / enclosed material is excluded.

Warranty claims against Hanfbob are only available to the direct buyer and are not transferable.

§10 returns

For returns, we require that the item or device in question is sent to Hanfbob or delivered with a detailed description of the reason and a copy of the invoice with which the device was delivered. Deliverycosts has to be paid by costomer. The guarantee is limited exclusively to the repair or replacement of the damaged delivery items.

§11 retention of title

The delivered goods remain the property of Hanfbob until they have been paid for in full.

§12 Limitation of Liability

Claims for damages against us as well as against our vicarious agents or vicarious agents are excluded, unless there is intentional or grossly negligent action. No liability is accepted for consequential damage.

§13 data protection

Hanfbob is entitled to process the data received about the buyer with regard to the business relationships or in connection with them, regardless of whether they come from the buyer himself or from third parties, within the meaning of the Federal Data Protection Act.

Personal customer data is treated confidentially and not passed on to third parties.

§14 applicable law / place of jurisdiction

Only substantive Swiss law is applicable to the contractual relationship between the customer and Hanfbob, excluding international contractual standards, in particular the UN Sales Convention (United Nations Convention of April 11, 1980 on Contracts for the International Movement of Goods).